Consumer Consent Solution (CCS)

Secure, transparent energy data sharing for a more flexible future

The Consumer Consent Solution (CCS) is a secure digital platform designed to give energy consumers full control over how their energy data is accessed and shared.

CCS enables consumers to easily grant, manage, review, and revoke consent, creating a transparent and trusted framework for data sharing across the GB retail energy market. By putting consumers in control, CCS supports greater transparency, stronger data protection, and increased confidence in emerging energy services.

Developed to address the growing need for secure third-party data access, CCS provides a standardised approach to consent management — helping consumers share their energy data safely and securely with authorised organisations.

A trusted digital infrastructure for the energy market

CCS combines digital trust infrastructure, open data ecosystem principles, and robust security standards into a single integrated solution. Supported by a comprehensive operational service model and service management capability, CCS is designed to operate as a resilient, scalable, and long-term service for the energy sector.

The solution delivers:

Secure and standardised consumer consent management

Interoperable and scalable digital trust infrastructure

Enhanced transparency and consumer choice

Robust governance, security, and operational oversight

A consistent framework for market-wide participation

Supporting the future of flexible energy

Trusted and standardised consent is essential to enabling Consumer-Led Flexibility (CLF). As consumers increasingly engage with flexible tariffs, smart technologies, and innovative energy services, secure and interoperable access to energy data becomes critical.

The CCS Trust Framework and operational model help unlock this future by:

Reducing fragmentation across the energy market
Giving consumers clear, secure control over their data
Supporting trusted participation from market stakeholders
Enabling faster, safer, and more efficient data sharing

CCS represents a significant step towards a centralised, secure ecosystem where trust, security, and functionality work together to deliver better outcomes for consumers and the wider energy market.

Built by experts in trusted digital ecosystems

PayPoint, alongside Raidiam — global leaders in trusted digital identity and data-sharing ecosystems — are proud to bring their expertise and experience to the delivery of the Consumer Consent Solution for Ofgem in the UK.

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