Charity lottery solutions

Effortlessly manage your charity lottery with PayPoint Donate. Our solutions streamline supporter engagement, reduce payment friction, and ensure accurate, timely processing of lottery draws to increase your fundraising. We can work directly with you or your External Lottery Manager (ELM).


Empower your fundraising team by combining real-time data, a fully licensed lottery system, CRM, and face-to-face technology. This setup is configured to seamlessly link directly to your preferred payment method, including direct debit, card, digital wallet or open banking to maximise conversion rates.

 

 

 

Our charity lottery solutions are built to reduce manual effort, improve reconciliation, and help teams focus on fundraising outcomes rather than administration.

 

Our flexible approach allows charities to scale campaigns, run multiple lottery formats, and adapt supporter journeys while maintaining compliance and operational confidence.

Designed to support modern charity lotteries

 

Running a successful charity lottery relies on clear processes, reliable payments, and accurate data. PayPoint Donate helps charity providers by bringing these elements together in one connected ecosystem, giving charities visibility and control across every stage of the lottery journey.

Lottery solutions with PayPoint Donate

Simplifying conversions

To help secure new supporters to your lottery, our multichannel lottery solution gives supporters an easier payment path designed to enhance conversion rates, reduce drop-offs and enable instant entry into the next lottery draw.

Centralised solutions

Our integrated lottery draw software in real-time centralises tablet data, supporter records and eligibility in one place. Using a single API, it retains real-time payment records, allowing your fundraising team to track new and recurring payments to maximum participation and provide accurate, timely processing of lottery draws.

Instant prize payouts

PayPoint Donate simplifies the issuance of payments to lottery winners in PayPoint Open Pay. Whether your winner requires cash, they can conveniently be sent via post, email, or SMS for instant redemption at PayPoint’s network of over 30,000 retail stores or a Love2shop e-gift card or payment direct to their bank payments of up to £1,000

Personalised messaging

Send tailored, reactive personalised SMS messages or emails with a payment link to boost engagement and reduce attrition. PayPoint's PayByLink solution prompts lottery players to initiate payment when a recurring payment fails, ensuring they stay in the next draw. It can also be used proactively to promote other campaigns, such as raffles.

CRM

Our CRM solution is the only system that combines CRM, lottery draw, payment gateway, tablet, payments, and invoicing into a single platform. What's more, the plaform makes signing up new supporters for one-time or recurring payments in person, online, or over the phone easy.

The platform also provides detailed reporting and can generate pro-forma invoices automatically. Improving reconciliation against bank statements, accuracy, and accountability.

It can run your lottery draw or regular giving campaign and reconcile supporters' data into its CRM and through our event streamer, provide real-time updates across multiple activities and transactions.

Lottery module

Our Lottery module provided by our partner BraynBox can run multiple campaigns, super draws and generate unique lottery numbers while checking eligible numbers.

  • Lottery Generator creates a lottery campaign and the format of the lottery draw
  • Lottery Draw creates the dates for the checks for the lottery number and the date time for the draw
  • Lottery Pay automatically creates the frequency of collections and the number of chances
  • Lottery Prize generates a standard draw or a rollover.

Via API or Web Portal

Dependent on your charity's specific needs PayPoint Donate offers a suite of API’s that can integrate into existing back office systems and CRM solutions. Alternatively, we offer a secure web portal solution that can be set up quickly and requires minimal development time.

Event streamer

Our Event Stream will join up your data points for continuous streaming of donation data in real-time enabling your charity to send instant automated messages to users and respond to their actions immediately.

Prize payouts - Digital vouchers

Lottery winnings can be issued as instant digital vouchers which can be redeemed for cash or gifts and are designed to reflect the brand of each charity lottery.

Prize payouts - Cash Out*

Is a voucher system that allows payments in cash of any sum up to £100 that can be collected by prize winners in over 30,000 PayPoint stores across the UK. Vouchers can be sent to the winners by post, email or SMS.

 

* Our OpenPay solutions is provided by PayPoint Payment Services Limited an authorisation payment institution

Frequently asked questions

Can PayPoint Donate work with our existing External Lottery Manager?

Yes. We can work directly with your charity or alongside your appointed External Lottery Manager, integrating our systems to support lottery payments, data, and prize payouts.

What payment methods can supporters use to join a charity lottery?

Supporters can pay using Direct Debit, card payments, digital wallets, or Open Banking, depending on how your lottery is configured.

How are lottery draws managed?

Lottery draws are managed through our integrated lottery module, which supports multiple campaigns, super draws, eligibility checks, and automated scheduling.

Can we send automated messages to supporters?

Yes. Real-time data and Event Streamer integration allow charities to send automated SMS or email messages based on supporter actions, payment status, or campaign activity.

Is the system suitable for both small and large charities?

Yes. PayPoint Donate is designed to support charities of all sizes, with scalable solutions that adapt to campaign volume, supporter numbers, and operational complexity.

Contact us

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Contact us

Full Name
Organisation Name

We will contact you about your request and about services we provide to you or you provide to us. We will not sell your details to third parties for marketing purposes. Please see our Privacy Statement for more information on how we use your personal data.

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