Appointed to the Board in November 2015 as an Independent Non-Executive Director and Chair of the Nomination Committee. Assumed the role of Senior Independent Director in May 2017 and became Chair of the Board in May 2020. Following a shareholder consultation in 2024, Giles’ appointment as Chair has been extended beyond the usual nine-year term.
Board skills and experienceGiles brings extensive knowledge and experience in corporate finance, accounting and risk management.
Committee membershipsChair of the Nomination Committee and member of the Remuneration Committee.
CareerGiles’ former roles include chief financial officer at the University of Oxford, group finance director at Amersham plc and national partner at Arthur Andersen & Co. Former non-executive director roles include: BTG plc, Victrex plc, Elan Corporation Inc, Adaptimmune Therapeutics plc, Abcam plc and Arix Bioscience plc.
External appointmentsNon-executive director and member of the audit, remuneration and nomination committees of Halma plc.
Appointed to the Board in October 2009, becoming Chair in May 2015, Executive Chair in December 2019 and Chief Executive in May 2020.
Board skills and experienceNick brings executive director experience in investment banking, corporate finance, equity markets, investor sentiment and relations.
Committee membershipsChair of the Market Disclosure Committee.
CareerNick retired from the City in 2012 after more than 25 years in fund management, corporate broking and investment banking. His career started as an analyst and fund manager at Mercury Asset Management before moving to Cazenove, where he spent the majority of his career. Nick was a partner prior to Cazenove’s incorporation and a vice chairman of JP Morgan Cazenove. He was also previously a non-executive director of Strutt & Parker and Picton Property Income Limited and senior independent director at Primary Health Properties plc, prior to its merger with MedXplc.
External appointmentsNo external appointments.
Appointed as Chief Financial Officer in August 2023 and appointed to the Board in September 2023.
Board skills and experienceRob is a chartered accountant and brings extensive experience in professional and financial services, working with multinational companies on strategic change initiatives and efficiency programmes. Having served as a Chief Risk Officer, Rob also brings a deep understanding of risk management and working in a challenging regulatory environment.
Committee membershipsMember of the Market Disclosure Committee.
CareerRob is a qualified chartered accountant with more than 25 years’ experience across financial services with Co-Op Insurance, Swinton Insurance and Aviva plc, professional services with Arthur Andersen and Ernst & Young and chief financial officer at De La Rue Plc.
Appointed to the Board in March 2024. Appointed as Senior Independent Director in August 2025.
Board skills and experienceLan brings experience in business leadership at scale, and an executive background in the payments industry.
Committee membershipsMember of the Audit, Remuneration and Nomination Committees and the Cyber Security and Information Technology sub-Committee.
CareerFormerly, Lan served as a non-executive director at Arrow Global Group plc, and at WNS Holdings Ltd. She was also the vice chair at Kings College London. She was the chief executive of Virgin Money Investors, a joint venture between Virgin Money and Standard Life Aberdeen plc (now Aberdeen plc). Previously, Lan also served as chief strategy officer for Standard Life Aberdeen and held a number of senior executive roles in American Express. Prior to that, Lan worked at the management consultancy McKinsey & Co.
External appointmentsSenior independent director at Shawbrook Group plc and a director of its subsidiary, Shawbrook Bank; Chair of Council of Queen Mary University of London.
Appointed to the Board in March 2026.
Board skills and experienceManasi brings extensive leadership experience and knowledge in digital, product, and technology strategy within global consumer businesses.
CareerManasi is a group product and technology director for digital and e-commerce at Tesco and leads the end-to-end digital customer experience across key online products like grocery, marketplace, Whoosh rapid delivery and F&F fashion online. She manages global teams of product, technology and UX. Prior to this, Manasi held multiple senior roles at Just Eat, including global senior product director and chief product officer, where significant product innovations and a global restructuring of product teams were achieved. With a strong background at American Express spanning 15 years, Manasi led strategic product development across Latin America and Canada, implemented an Agile transformation and directed a $250 million technology portfolio. Her experience also includes M&A at Orange Group and retail banking at HSBC.
Appointed to the Board in October 2020.
Board skills and experienceRosie brings strong financial skills and extensive knowledge of accounting, financial reporting, risk management and governance.
Committee membershipsChair of the Audit Committee and member of the Remuneration and Nomination Committees.
CareerRosie is an experienced audit committee chair. She is a chartered accountant and was a former audit partner at PwC, with over 30 years of audit experience across multiple sectors.
External appointmentsIndependent non-executive director, audit and risk committee chair and member of the nomination and remuneration committees at SThree plc. Senior independent director, audit committee chair and member of the nomination, remuneration and ESG committees of Foxtons Group plc and Workspace Group Plc. Rosie is stepping down as a director of Foxtons Group plc on 31 July 2026.
Appointed to the Board in May 2017. Resigned as Senior Independent Director in August 2025.
Board skills and experienceRakesh brings executive management and cultural change experience to the Board. His long association in the global security sector brings skills in cyber security and information technology.
CareerRakesh was chief executive of Ultra Electronics Holdings Plc, having held several senior positions and managed businesses and divisions across the company’s wide portfolio, including in the B2B fintech sector.
External appointmentsChair of Kromek Group plc; chair of Horizon Technologies Consultants Limited; chair of remuneration committee at Mony Group plc; Lay member at The University of Nottingham; non-executive director of Moneysupermarket.com Group plc; director of the Sidney Stringer Multi Academy Trust; and partner of Sharma Capital Partners Ltd.
Appointed to the Board in November 2019.
Board skills and experienceBen brings a deep understanding of technology to the Board. He has proven leadership and governance skills on technology matters within a global business.
Committee membershipsChair of the Remuneration Committee and a member of the Audit and Nomination Committees. Chair of the Cyber Security and Information Technology sub-Committee.
CareerBen has previously served as chief technology officer of Ahold Delhaize and chief information officer of Morrisons plc and Whitbread plc, and has held various senior information technology roles at Tesco plc.
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