PayPoint provides secure, reliable Direct Debit payment solutions for organisations that need a consistent and efficient way to collect regular payments. Our highly skilled team are experts in secure electronic transaction processing and have extensive knowledge of Direct Debit payments*. We offer a wide range of products and services, allowing us to be both flexible and innovative.
We work in partnership with a wide variety of sectors, including central and local government, housing, charity and small and medium-sized enterprises. Our team is dedicated to assisting our clients in taking and issuing payments and we provide a reliable, trustworthy solution that aligns with your business needs, enabling increased efficiency.
Our Direct Debit payment solutions are flexible and scalable, supporting organisations at different stages of their payment journey. Whether you need a complete Direct Debit service or support with processing using your existing bank sponsorship, PayPoint provides a reliable solution.
We offer two Direct Debit services:
For organisations without their own Service User Number (SUN) from their bank.
Our facilities management service lets you offer Direct Debits without the need for sponsorship by a payment services provider. If you don’t have your own service user number, we can fill the gap. Your trading name will still appear on the customer’s bank statements, so there’s less chance of cancellations and queries.
Businesses and charities can enjoy the following benefits of Direct Debits:
Funds are collected directly into a client safeguarded bank account ensuring your funds are ringfenced and secure.
Predictable regular income
Greater control of your cash flow
Reduced time spent reconciling and chasing payments
The ability to detect bad debt earlier
Greater control of price changes
Paper or paperless Direct Debit customer sign-ups
A password protected user portal for secure file upload and download
Unlimited free reports that are tailored to your business needs, providing ample data for management information and analysis
Support with Bulk Change transfers to and from other Facilities Managed Direct Debit providers
For organisations already sponsored for Direct Debit or Direct Credit by their bank
We can handle all your Direct Debit processing because we are an approved BACS Bureau service provider. We can process Direct Debit payment collections on your behalf as an indirect Direct Debit submitter, using your own Service User Number (SUN) – provided by your bank – so you have one less task to worry about.
At PayPoint, we pride ourselves on being innovative and adaptable, and we can produce a tailored service that specifically meets your needs. Our software consistently adheres to the most recent guidelines, and our team of Direct Debit experts is available to assist and provide advice as needed.
Online Direct Debit processing and mandate capture
Our BACS Bureau service integrates with PDD, our online Direct Debit instruction capture solution. This allows organisations to collect Direct Debit mandates online, over the phone, or through paper based sign up.
This flexible approach supports a smoother customer journey while maintaining secure and compliant Direct Debit processing.
A Direct Debit payment solution allows organisations to collect payments directly from a customer’s bank account on agreed dates, providing a predictable and efficient payment method.
No. PayPoint offers a Direct Debit facilities management service for organisations without a Service User Number, as well as a BACS Bureau service for those that already have one.
Yes. Your trading name will appear on customer bank statements, which helps reduce cancellations and payment queries.
Yes. Direct Debit is well suited to regular and recurring payments, helping organisations manage cash flow and reduce missed payments.
Payments are processed securely through approved BACS systems, with reporting and reconciliation tools available through PayPoint services.
Yes. Direct Debit instructions can be captured online, over the phone, or through paper sign up using PayPoint’s integrated services.
RSM 2000 Limited is authorised and regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (register reference 729928) for the provision of payment services.
*Our Direct Debit service is offered by RSM 2000 Limited an accredited Direct Debit service provider and part of the PayPoint Group.
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